Need some advice, a top tip or a helping hand with organising your trip? The staff at the tourist information centre are here to help you both before and during your visit.
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Practical information
The Tourist Office is here to help
Where can you find us?
By telephone
In person
A team here to help
Our bilingual or trilingual advisers can assist you in French, English, German, Italian, Spanish, Portuguese and Mandarin. As experts on Avignon, they’ll share their top tips and recommendations for a truly local experience! Hidden gems, must-see spots, locals’ secrets – discover our experts’ top picks.
Face-to-face reception
41 Cours Jean Jaurès, 84000 Avignon
| From 1 April to 3 July / from 26 July to 31 October 2026 | |
|---|---|
| Monday to Saturday | 9.00 am – 6.00 pm |
| Sundays and public holidays | 10.00 am — 5.00 pm |
| Festival: 4 to 25 July 2026 | |
|---|---|
| Every day | 9am – 7pm |
| From 1 November 2026 to the end of March 2027 | |
|---|---|
| Monday to Friday | 9am — 6pm |
| On Saturdays | 9am — 5pm |
| Sundays during school holidays | 10.00 am — 1.00 pm |
| Other Sundays | Closed |
| Public holidays: 1 and 11 November | 10.00 am – 5.00 pm |
| Public holidays: 25 December and 1 January | Closed |
⚠️ Last ticket sales 30 minutes before closing time.
Telephone reception
+33 (0)4 32 74 32 74
| 1 April to 3 July / 26 July to 31 October 2026 | |
|---|---|
| Monday to Saturday | 9am — 6pm |
| Sundays and public holidays | 9.00 am — 5.00 pm |
| Festival: 4 to 25 July 2026 | |
|---|---|
| Every day | 9am – 7pm |
| From 1 November 2026 to the end of March 2027 | |
|---|---|
| Monday to Friday | 9am — 6pm |
| On Saturdays | 9am — 5pm |
| Sundays during school holidays | 10.00 am — 1.00 pm |
| Other Sundays | Closed |
| Public holidays: 1 and 11 November | 9.00 am – 5.00 pm |
| Public holidays: 25 December and 1 January | Closed |
The Tourist Office shop
Our suitcases are full of memories!Whilst you’re visiting the tourist information centre, do take the time to browse the shop’s selection: regional specialities, locally made goods, items by Avignon-based designers, products featuring the ‘Avignon’ logo, Festival posters… You simply won’t be able to leave without a little souvenir of Avignon!
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Opening hours
| 30 March to 3 July / 26 July to 31 October 2026 | |
|---|---|
| Monday to Saturday | 10.00 am–1.00 pm and 2.00 pm–5.30 pm |
| Sundays and public holidays | 10.00 am–1.00 pm and 2.00 pm–4.30 pm |
| Festival: 4 to 25 July 2026 | |
|---|---|
| Every day | 9.00 am–6.30 pm |
| From 2 November 2026 to the end of March 2027 | |
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| Every day | Closed |
⚠️ Closes 30 minutes before the reception area.
Payment methods
Credit card, cash, cheque
Brochures and plans
City maps, tourist guides, themed leaflets… Find all our practical information to help you plan your visit and explore Avignon at your own pace.
The positive footprint
The Tourist Office team specialises in welcoming everyone, visitors and locals alike. Whether it’s information, transport, biodiversity, heritage or equipment hire (wheelchairs, bike repair kits, etc.), the Tourist Office is committed to accessibility and more responsible tourism, so that you can enjoy your stay to the full, with complete peace of mind.
Mobility
Come to Avignon, park easily and find out about the facilities and services available.
Getting to Avignon
Easily accessible by train, car, bus or bike, Avignon enjoys an ideal location in the heart of Provence.
Parking in Avignon
Throughout the year, there are several parking options offering easy access to the historic centre.
Accessibility
The Tourist Office has been awarded the ‘Tourisme & Handicap’ label for four types of disability: mobility, visual, hearing and intellectual. To ensure we can provide the best possible welcome for visitors, please take a look at our information leaflets.
Avignon in everyday life
Find all the essential information you need to make the most of your time in the city.
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In an emergency
In the event of an emergency, if you need assistance, or if you are experiencing violence or harassment, you can find the key helpline numbers and support services here.
Emergency numbers
- 15: SAMU — medical emergency
- 17: Police
- 18: Fire brigade
- 112: European emergency number
- 114: emergency number accessible via text message and video call for people with hearing or speech difficulties
Useful services
Avignon Hospital
A leading hospital located close to the city centre.
+33 (0)4 32 75 33 33
Women’s Violence Helpline
3919
Victims or witnesses of discrimination
3928
Avignon City PassMake the most of the destination at an affordable price
Save up to €70.50 on the must-see attractions of the City of the Popes, and enjoy direct access to the museums and monuments of Avignon and Villeneuve-lès-Avignon, discounts on guided tours and when booking certain activities, as well as on your 24-hour or 48-hour parking pass!
